Support
Real answers from the team that builds PlayForge. We reply to every message within one business day.
Email support@niyacam.com with your account email and a short description of what you need. Typical response time is under 24 hours on weekdays.
PlayForge is operated by NIYACAM Technology LLC. Subscriptions are sold and supported by Paddle, our Merchant of Record.
How do I cancel my subscription?
Open Billing & Access and choose Cancel. You keep access until the end of the period you already paid for, then drop to the free tier. You can resume any time before that date.
How do I delete my account and data?
Go to Your account and use Delete account. This permanently removes your profile, saved plays, and billing records. Cancel any active subscription first.
My card failed — what happens to my access?
You get a 7-day grace period with full access while the card is retried. If it is still failing after that, your levels lock back to free until the payment method is fixed. Nothing in your playbook is deleted.
Can I use PlayForge for a whole coaching staff?
Yes — each coach signs in with their own account. Email us for program pricing.
Which levels are supported?
Youth flag, youth tackle, middle school, high school, college, and pro. Complexity, install time, and terminology are tuned to the level you pick.